Every enquiry answered, whatever time it arrives.
Opus Smile
Dental
Retire the spreadsheet.
We build the system your team actually uses every day: quotes, jobs, bookings and paperwork in one place, shaped around how your business already works.
Office and job management systems
Enquiries, site visits, quotes, jobs and invoices in one record per customer, so nobody has to hunt through inboxes and folders.
Quoting and document generation
Quotes, reports and letters produced from the data you already hold, with AI drafting the wording where it saves time and a person checking it before it goes.
Customer and supplier portals
A secure login where customers or partners can see their jobs, approve quotes, upload files and stop phoning for updates.
Dashboards and reporting
The numbers you check every Monday, pulled from live data rather than rebuilt by hand in a spreadsheet.
Sound familiar?
01
Everything lives in spreadsheets
One person knows how the master sheet works. When they are off, the office slows down, and mistakes creep in with every copy and paste.
02
Off-the-shelf software half fits
You pay per seat for a tool built for someone else, then work around the parts that do not match how you actually quote, schedule or invoice.
03
Paperwork eats the evening
Quotes, reports and job sheets get typed up after the real work is done. It is slow, and it delays getting paid.
What you get
- Workflow mapA plain diagram of how work moves through your business today and how the system will change it.
- Clickable prototypeThe main screens, tested by the people who will use them before we build.
- The applicationCustom Laravel and Filament code, with roles so each person sees what they need.
- Data migrationYour existing spreadsheets and records cleaned and imported, so day one starts with real data.
- IntegrationsConnections to the tools you keep, such as accounting software, email and calendars.
- Training and handover notesA short walkthrough for your team and written notes for anyone who joins later.
Custom web app development UK businesses build around
Most businesses do not need more software. They need one system that does what their team does all day, without the workarounds. That is what we build: web apps and internal tools written for your process, not a generic product you bend to fit.
If you run jobs, quotes, bookings or cases through a mix of spreadsheets, email and a whiteboard, you are the person we build for. You know exactly where the time goes. We turn that into software.
What this looks like in practice
For a roofing business we work with, we built a custom office management system. It shows the kind of thing a tool like this can do when it is shaped around the work. For a web app we built and run ourselves, see Guaranteed Hours.
An SVG roof sketch tool
The roof is sketched in the browser and saved with the job. The drawing stays with the quote, where everyone can find it, instead of on a scrap of paper in a van.
AI document generation
The system drafts the paperwork from the details already on the job. A person reads it and approves it before it goes anywhere. The typing disappears, and the judgement stays with someone who knows the trade.
QuickBooks-friendly quotes
Quotes are built so they move into the accounts without retyping. Small detail, but retyping figures is one of the places where errors tend to creep in.
None of these features came from a template. They came from watching how the office actually worked and asking what could stop being manual.
Why custom beats another subscription
Off-the-shelf tools are a good start, and sometimes the right answer. We will tell you if one fits. But once you are paying for several, exporting between them and still keeping a spreadsheet on the side, a system of your own is often simpler to run. You own it, you choose what it does next, and it grows with the business instead of the vendor's roadmap.
We build in Laravel with Filament, which gives your team a fast, clean admin interface and gives us a solid base for the parts that are specific to you. We explain more about that choice in custom code or a page builder.
Connected to the tools you keep
A new system should not mean abandoning everything else. Your accounting software, email, calendars and payment tools can all stay, linked in through our integrations and APIs work. Where there are repetitive tasks around the system, such as chasing replies or sorting incoming documents, our AI agents and automation service can take them on, always with a person approving the output.
Is it a tool or a product?
If you think other businesses would pay for what you are building, it may be a product rather than an internal tool. That changes the plan: billing, sign-up and multi-tenancy all come into it. Our SaaS development page covers that route. Many products start life as an internal tool, so it is a good question to raise on the first call.
How we do it
What it costs
We price every project after a short call, so you know the figure before any work starts.
Website and SaaS cost estimatorWhat affects the cost
- How many separate workflows the system has to handle
- The number of user roles and how much each can see or change
- How much existing data needs cleaning and importing
- Integrations with accounting, email, calendar or other software
- Whether customers or suppliers need their own portal
- Any AI features, such as document drafting
Tech and tools
LaravelFilamentLivewireInertiaReactClaude
Related work
↘Rated Clinics2026
↘Guaranteed Hours2026
↘Opus SmileClient
↘The International RestaurantClient
↘CasibusClient
↘Give a GiftClient
Client work
Two Bradford branches, one website, and orders taken direct.
The International Restaurant
Hospitality
A claims site that gives a straight answer first.
Casibus
A charity website where every page can take a donation.
Give a Gift
From treatment page to booked consultation in two clicks.
Rejuvaskin
Healthcare
A construction consultancy, set out service by service.
Aquious Consulting
Construction
A fresh look for a family restaurant Otley has known since 1982.
The Jewel Otley
Hospitality
Christmas bookings, private dining and an early bird menu, all in one place.
Westbourne Spice
Hospitality
A Doncaster restaurant website built around booking a table.
Jumaira Restaurant
Hospitality
A full priced menu and a booking form on every page.
Jumaira Spice
Hospitality
A written price before anyone books a flight.
Persona Smile
Dental
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FAQs
How do I know if we need a custom system?
A good sign is when your team keeps a spreadsheet alongside the software you already pay for, or types the same details into more than one place. On a discovery call we look at how you work and tell you honestly whether custom code is worth it.
Can you move our existing data across?
Yes. We clean and import your spreadsheets and records as part of the build, and check the results with you before switching over. Nothing is lost, and the old files stay with you.
Will it work with our accounting software?
Usually, yes. We connect to common accounting, email and calendar tools, and where a direct link is not available we export data in a format your software accepts, as with the QuickBooks-friendly quotes in the system we built for a roofing client.
What if our process changes?
It will, and that is fine. Because the code is yours and built in small releases, we can adjust the system as the business changes rather than waiting for a vendor to add a feature.
Is our data secure?
Every user has a login and a role that controls what they can see and change. We host on managed servers with backups, updates and monitoring, and can talk through any specific requirements your business has.
Related services
SaaS Development
We take software from idea to paying customers: product design, the platform, subscriptions and admin. Then we stay on to run and improve it, exactly as we do for our own products.
Find out moreIntegrations & APIs
We connect the tools you already pay for: Stripe, Xero and QuickBooks, WhatsApp, Google, Meta, booking systems and CRMs. Data flows between them on its own, errors are caught and logged, and your team stops copying the same details from one screen to another.
Find out moreAI Agents & Automation
AI agents that run every day on the jobs your team keeps putting off: outreach, data clean-up, content drafts, social posts and reports. Every piece of work lands in an approval queue, so nothing goes out until a person has checked it.
Find out moreLet's talk about your project.
Tell us what you need. You'll hear back from a person, usually within one working day.